Starting the last week of September, TRA will begin using an online survey tool called ParentPulse to elicit parent feedback. This tool will email a survey to each parent related to their specific child/ren once every 3 months or so. An email will be sent, and if the survey is not completed within the next 24 hours, one text message will be sent.
You will receive a survey for every child you have at TRA; each survey will take around 5 minutes to complete. (If you have three children at TRA, the total time spent on surveys will be 15 minutes every three months.) The survey can be taken anonymously, and I will personally look at every response, while also working with a team to answer all comments you provide.
God has richly blessed TRA over the past 25 years. There are many areas we are strong in, and there are other areas in which we need to grow. Please consider faithfully completing these surveys throughout the school year. We want to improve and better serve each family and child here at TRA, and one of the most useful ways we can grow is through consistent and honest feedback.
The majority of the questions will be the same each time you are surveyed, while a handful of questions will change based on our unique culture and needs. You will receive around 3 to 4 surveys a year for each child you have at TRA.
As you honestly and lovingly complete these surveys, may God be pleased to continually improve TRA that we may fulfill our mission and vision. Each year students graduate from TRA as equipped Christian leaders ready to impact the world on behalf of Jesus. It is both an honor and privilege to partner with you as we use the helpful feedback you will provide for the good of our school and, most importantly, to the glory of our great God.
In Christ,
Mike Picciottoli, TRA Head of School